Refund & Return Policy

1 – Cancellation of Order by Tasteofnature.online
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by us. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
2 – Cancellation of Order by the Customer
You may inform us that you wish to refuse a purchase within 2 working days of receipt of the product. You may notify Tasteofnature.online of the cancellation by email via https://tasteofnature.online/contact-us/
The goods should be returned undamaged, unopened and in the original packaging within 5 working days of this notification. You should send a copy of the invoice or delivery note and a covering letter indicating your full account number with the returned goods.Cancellation is not possible for goods that have been made especially for you (custom made products). If this is the case, it will be clearly indicated in the product description that you see while ordering. In the event of an order cancellation, Tasteofnature.online will refund, within 30 days of receipt by Tasteofnature.online of the returned product, any sums paid, minus the direct delivery costs (transport and order handling costs).
Carriage for the return of the goods is payable by the purchaser. Tasteofnature.online refunds carriage costs only if the purchaser did not receive the product that was ordered or if the product arrived damaged. Tasteofnature.online can refuse to accept or refund returned articles when the packaging has been opened or when the products have been used or damaged by you.
3 – You Agree and Undertake
• That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Tasteofnature.online for redelivery shall be claimed to you.
• That you will use the services provided by Tasteofnature.online for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
• You will provide authentic and true information in all instances where such information is requested of you. Tasteofnature.online reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Tasteofnature.online has the right in its sole discretion to reject the registration and debar you from using the services of Tasteofnature.online without prior intimation whatsoever.
• That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website
• That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
You may not use the Website for any of the following purposes:
• Gaining unauthorized access to other computer systems.
• Interfering with any other person’s use or enjoyment of the Website.
• Breaching any applicable laws.
• Interfering or disrupting networks or websites connected to the Website.
• Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.